Saturday, 22 April 2017

Insurance of the month : Edelweiss Tokio TotalSecure +


Insurance is a cover against uncertainties of life. If you are buying insurance as an investment, you are doing it all wrong as there are better alternatives of investment that can beat inflation. Insurance is tailored to beat financial shocks after an unfortunate event. Insurance not only plans for you but also for your loved ones. It is an important factor while planning for the future. It ensures that under all circumstances your family continues to maintain their lifestyle and meet their dreams as well as aspirations. In this era of uncertainty, we look for a worry-free protection plan which not only give us a plain cover, but also aid us against diseases as well as disability. The answer is here - TotalSecure+ from Edelweiss Tokio Life Insurance. This insurance plan acts as a shield against 35 critical illnesses, the highest protection at lower cost. Edelweiss Tokio Life Insurance, the new age life insurance company takes pride over their TotalSecure+ policy.

TotalSecure + is an online - comprehensive protection plan. Financial experts always recommend term insurance plans as they ensure protection at low price point. Term insurance protection is often an ideal choice for people in their family-formation years because they are cheaper and it allows them to buy high levels of protection when the need for protection is often greatest.

Edelweiss Tokio Life TotalSecure+ is an exclusively online - protection plan designed for customers who want things done at ease on their mobile phone or laptops. Online exclusive plans give hassle free buying experience and are inexpensive as they exclude the cost incurred by the agent. Edelweiss Tokio Life TotalSecure+ is a feature rich plan with USP of add-on health cover options. With increasing cases of critical illnesses like heart disease and cancer, it is recommended to have critical illness cover. Edelweiss Tokio Total Secure + would cut down the financial burden of hospital bills on family members. Life with Comprehensive Health Cover treating 35 critical illnesses costs Rs. 13,730* for a 30 year non-smoker male. Comprehensive Health Cover provides critical illness benefit of Rs. 10 lacs and death benefit up to Rs. 1 crore. The death cover is applicable till the age of 70.

TotalSecure+ policy is highly flexible when it comes to premiums and claim settlement. Customer has a flexible premium pay option for Basic Life Cover wherein he or she could choose single pay, regular pay or limited years pay (5,10,15, 20, 25) option. In case of any unfortunate event of death, nominee can choose between monthly payout or lumpsum payout. Monthly payout option of 30, 60, and up to 120 months will be provided with 5% interest.

Edelweiss Tokio Life TotalSecure+ term plan provides relief to tax payers. Tax benefit is applicable for this policy under Section 80C, 80D and 10D of Income Tax Act, 1961. At glance, TotalSecure+ looks appealing and seems efficient in terms of cost incurred to benefits. theindiancapitalist.com advises to choose lumpsum benefit as the remaining amount not needed can be invested in other sources of investment which beat inflation.

Disclaimer : This is a sponsored content. I have provided all information based on my research. Insurance is a matter of solicitation.

You can buy TotalSecure+ here.

Thursday, 20 April 2017

Now travel cashless with IndusForex.com

IndusForex.com

Good news for all who love to travel abroad. Now get rid of foreign currency notes as now you can travel abroad with forex cards at zero conversion charges. IndusInd Bank has launched IndusForex.com, a one-stop portal for all foreign exchange needs of Indian consumers. With the help of this portal, one can buy multi-currency foreign exchange cards and reload it anytime, anywhere in 8 different currencies. The portal also gives the freedom to sell the foreign exchange currency after the international trip has been completed.

Since the world is now less dependent on cash, you can use your Visa card from IndusForex.com for shopping abroad. Visa is the largest payments provider with more than 1.7 million PoS terminals. One of the key benefits of this portal is that the customers can buy multi-currency forex card with zero currency conversion charges. The customer, therefore, clearly saves while exchanging the currency as no currency conversion mark-up is charged. Moreover, customers can enjoy ATM withdrawals abroad without any charges, which are usually levied by other cards. The portal also provides telegraphic transfers for outward remittance and transfer of funds in 16 currencies.

IndusForex card can be availed or reloaded simply by logging in at www.indusforex.com. It is a simple, secured & paperless transaction, which can be done before departure and during transit with any one or all of the 8 available currencies, namely Australian Dollar (AUD), Canadian Dollar (CAD), EURO (EUR), Great Britain Pound (GBP), Singapore Dollar (SGD), Saudi Arabian Riyal (SAR), UAE Dirham (AED) and US Dollar (USD).

IndusForex prepaid cards are accepted across the world and with all merchants accepting Visa cards. The frequent overseas travellers can reload their IndusForex prepaid cards by purchasing foreign currency through their smartphones.

Even a non-IndusInd Bank customer is eligible for availing this card from the IndusForex portal or any IndusInd Bank branch after a simple application process. It will be delivered at their doorstep in less than two days.

IndusInd Bank believes in serving its customers better with inclusive use of technology.


-Chaitanya Kulkarni ( theindiancapitalist.com )

Wednesday, 5 April 2017

Welcome FY 2017-18. What it means for you and India

What it means for you and India

FY 2016-17 was a unique year for Indian financial systems. Breaking the age-old tradition of presenting budget on the last day of February. Finance Minister Arun Jaitley, for the first time in the history of India presented the combined rail and general budget on the first day of February. In the era of uncertainty, India stood as a shining star with the tag of ‘Fastest Growing Economy on the planet’. Industry players were sceptical about India’s growth story after the controversial move of demonetisation. The sudden banning of big notes costed India a dip of 0.6% in its GDP but a large section of people supported the move as some referring it to a ‘Surgical Strike on Black Money’. For the very first time, millions of Indians got the chance to use digital payments platforms. PayTM and the government promoted BHIM is now on the ‘Never to delete’ list in our smartphones. Will FY2017-18 be the beginning of the ‘Achhe Din’? Let’s analyse.

India’s role in the Global Economy

The world economic growth for 2016 at 3.1% was the lowest since the 2008 Financial Crisis. The never ending Middle East war, China’s slowdown, low oil prices, Brexit impacted with major cuts in growth estimates. The situation looks slightly better for upcoming year.

India has become the sixth largest manufacturing nation in the world, rising from the previous ninth position. Recognising the strength of strong economic fundamentals and consumer demand, the impact of demonetisation will gradually fade away. The World Bank expects India’s economy to grow at 7.6% in FY2017-18. Here are the key takeaways from Central Statistic Organisation outlook for FY2017-18.

Retail Inflation - 4% to 4.5% | Fiscal Deficit – 3.2% of India’s GDP | INR - ₹64 to ₹66

Among emerging economies, if there is any growth, that is in India. India is among the few bright spots in the global economy – Christine Lagarde, Chief, IMF

Goods and Service Tax

GST is the most anticipated single indirect tax for the entire country, which aims to make India one unified common market. Important bills related to Central GST, State GST, Inter-state GST and UT-GST are currently under consideration in Rajya Sabha. The four tier GST structure of 5%, 12%, 18%, and 28% is likely to be implemented by July 1, 2017. The bill is hailed by industry experts as it likely to lead to ease of doing business, competitiveness and spurring growth. CBEC GST Mitra helpdesk is well equipped to deal with queries related to GST.

The JAM troika

Jan dhan, Aadhaar and Mobile. These three words changed the way we pay. To ensure last mile reach, government encouraged people all from the sections of the society to open a bank account and use RuPay debit card.  With 40 crore Aadhaar linked accounts, more attention was given to ‘the way we pay’. The game changer move of payments bank was quickly adopted by India Post, PayTM, NSDL and others. India Post Payment Banks has plans to create 1.55 lakh access points in 650 districts across the postal networks through-out India. Payments Bank operating in rural India have herculean task to ensure that Rural Bharat and Urban India is on the same page when it comes to digital payments.

Aadhaar enabled fingerprint payments are more sophisticated than Apple Pay and Samsung Pay as it rules out the need of internet. Fintech experts are cautious about the security concerns in Aadhaar Pay but ‘When there is will, there is a way’.

Digital India – Internet for everyone.

Last year, Kerala became the first state in India to declare internet as basic necessity. Internet is key for last mile delivery of government services in future. Bharat Net, a massive fibre optic cable laying initiative in all village panchayat across India will complete 2 lakh kilometres by the end of FY2017-18. Nearly 500 railway stations in India will enjoy high speed internet services.

The launch of SWAYAM online platform with over 1500 courses and its tie up with DTH channels is a welcome move to take quality education to the masses. The launch along-side Bharat Net will enable students across India to learn new skills and yield institute approved certificates. The IITs and IIMs of this country will now go online, certainly a great initiative for avid learners of India.

Basic healthcare information on a smart Aadhar Card will be the first step as unique health identifier for the country. This will be critical in identifying beneficiaries for social healthcare insurance programs. E-health through Aadhar would substantially save patient’s time during emergencies.

The way we travel

A great start to a great year. Gurgaon Rapid Metro has commenced operations for its 6.6 km phase II. Kochi Metro (25.1 km), Delhi Metro Magenta Line (38 km) and Lucknow Metro (8.4 km) will commence operations in FY2017-18. Construction of all 9 additional lines ie. Line 2 to Line 10 (approx. 160 km) of Mumbai Metro project will begin after monsoons. The metro rail policy will be introduced with the focus on innovative models of implementation, financing, standardisation and indigenization of metro related hardware and software.

India’s semi-speed initiative, the Tejas express is likely to run between Mumbai – Goa, Mumbai – Surat and Delhi – Amritsar in FY2017-18. Indian Railways plan to redevelop 400 railway stations before 2025. Bids for more than 25 stations will be placed by the end of the year. Indian Railways may become the first railway in the world to run solar enabled trains.

Mumbai becomes the first city in India to implement electric buses on a large scale. BEST will run 25 electric hybrid buses made by Tata Motors on BKC route. 2017 will be the founding year for green mobility in India. Governments plans to implement green mobility projects worth Rs. 70,000 crores in upcoming years. This includes 2,000 kms of Bus Rapid Transport Corridors, hybrid buses, cycle & walk tracks, public cycle sharing schemes and intelligent transport solutions.

In bid to revive regional connectivity via air, Ude Desh ka Aam Nagarik (UDAN) scheme will connect to more than 75 small cities under Rs. 2,500. In Phase 1, 43 airports and 5 carriers were selected. It is the largest ever attempt for regional connectivity in the world. The move may attract airline manufacturers to set up plants in India.

Cheers for New India

The world’s fastest growing economy is changing rapidly with the innovative use of technology. The urge to do better and transform the lives of masses fuels the energy for new India. Emerging economies like India are a support system for global economy in the times of slowdown. Cheers for cleaner, greener and better India.

- Chaitanya Kulkarni

Monday, 20 March 2017

Now get digital loan against your shares in few minutes

The long wait for loan disbursement is over! HDFC Bank, one of India’s largest private sector lender has launched Digital Loan against Securities (LAS) exclusively for HDFC Bank demat account holders. Paper-based loan processing in rural areas and smaller towns takes more than seven days. With HDFC Bank’s Digital LAS, the time taken would be less than five minutes. Such non-metro focused initiatives of HDFC Bank are bridging the credit gap between rural and urban India.

HDFC DigitalLAS
















HDFC Bank is the first bank in the country to completely automate the entire process of creating an overdraft facility in a separate current account for loan against shares. Customers can avail loans against share in just three easy steps.

The steps are:
  • Select shares to be pledged on Netbanking.
  • Accept agreement through one-time password (OTP)
  • Pledge shares with National Securities Depository Limited (NSDL) online through OTP


HDFC Bank has collaborated with NSDL to provide a hassle-free customer experience. The entire process can now be completed in few minutes, instead of days. Currently such facility is only available against selected demat shares but HDFC Bank is keen to extend borrowings against other securities such as mutual fund, bonds and insurance policies in the near future.

Digital LAS facility is also available to customers even with no credit history. HDFC Bank offers an attractive interest rate of 10.5% on Digital LAS facility. The rate of interest on Digital LAS is much lower than personal loan as the customer pledges marketable risks. Banks can provide low interest rates as the risk quotient in marketable investment is low when compared to physical assets. Digital LAS comes with no strings attached. One can use the loan amount wherever he or she wants. Although, borrowers should avoid investing the loan amount back in shares due to regulatory constraints.

Customers can avail a minimum loan of Rs. 1 lakh and a maximum loan of Rs. 20 lakh under this facility. The offering empowers the customer to design their own loan against shares. Banks normally disburse 50% of the value of pledged shares as loan. For example, if you pledge shares worth Rs. 10 lakh then you would be eligible for a loan up to Rs. 5 lakh under Digital LAS facility.

This is path-breaking. Digital LAS is part of HDFC Bank’s strategic focus on customer convenience, access and delight, using technology as an enabler. The offering empowers the customers to design their own loan against shares. A large part of our motivation is inclusion of Tier 2 & Tier 3 customers in this digital revolution. We see customers not only from metros but towns like Katni, Baramulla, Rangpo going online to experience this first hand. I am confident that the latest digital platform will offer a differentiated experience to not just our customers, but even prospective customers. We will use Digital LAS to offer further enhancements in the time to come.
– Mr. Arvind Kapil, Country Head – Unsecured Loans, Home, and Mortgage Loans, HDFC Bank

HDFC Bank holds the largest share of pie at 51% when it comes to loans against shares. The total lending portfolio of private sector banks in loans against shares is pegged at Rs. 5,000 crores. HDFC Bank expects an YoY growth of 40% in loans provided through Digital LAS.

- Chaitanya Kulkarni

Friday, 3 March 2017

How blue chip Stocks make one rich?

Stock Rating, Stock Market, India, Finance
Successful investors look for stable stocks in fluctuating markets. Stock market is always a risky investment. But as value investors say, "Investing isn’t risky; not being in control is." Risk comes from not knowing what you’re doing. A successful investor manages risk aptly such that their investments bear handsome returns in the long run while preserving the investment capital. Investing in blue chip stocks helps reduce risk.

Blue chip companies in India are measured as most stable stocks for investment. The Indian stock market has thousands of listed companies but most of them are either average performers or wealth destroyers. A Blue chip stock is a stock of well- established company which has reputation to operate profitably in adverse economic conditions. Blue chip companies are market as well as industry leaders. These stocks command huge investor confidence as they are known for stability and reliable returns. The name blue chip is derived from poker casino tokens where blue chips are of high value.

Blue chip stock companies also declare dividend on regular intervals. Getting dividends during the havoc of bear markets shows that the company one has invested in is positive about its cash flows. A Blue chip company performs well when compared to its competitors during difficult times. Some examples of Indian blue chip stocks are Reliance Industries Ltd., State Bank of India, TCS, ONGC, Infosys, HDFC, Bharti Airtel etc.

Blue chips are generally safe to invest. But that doesn’t mean the investors should buy these stocks blindly. There have been cases like Satyam Computers where the wealth creators turned into wealth destroyers. Proper financial analysis and expert opinion is advised as blue chip stocks are costly due to high valuation. It is of utmost importance to buy right stock at a right intrinsic value.

SAMCO, one of India’s leading online discount broking firm has created a stock rating tool which rates listed securities on NSE platform. A tool that rates stocks and businesses on key business parameters, matrices and grades every stock rating from “AAA” to “Penny Stock”. Naturally, robust businesses with strong fundamentals are rated better and the rating falls as the quality of the business dynamics deteriorates. The ratings add to investor knowledge and alerts investors against making wrong investment decisions. Investors can decide whether to buy or not to buy after assessing the stock rating on SAMCO platform. The rating acts as a guide or a 'second opinion' as one may say!

samco stock rating
Samco Stock Rating















SAMCO’s stock rating platform accesses 20 vital business parameters. Factors like industry and business model, sustainability, cash flow, EBITDA results, managerial decisions, corporate governance etc. are taken into consideration before publishing a stock's rating. SAMCO’s stock rating process and rating scale is similar to many credit rating business models. AAA being the highest and Penny being the lowest. A weighed score is published on the scale of 1 to 10. It should be noted that stock rating process doesn’t evaluate stock price because of price fluctuation.

In case of blue chip companies, stock rating of most companies would fall in the rating scale of AA to AAA with a weighed score above 8 out of 10. Stock rating for blue chip companies would help investors in understanding the fundamental analysis of a company and the industry in which it operates.

theindiancapitalist.com advises its readers to keep a long-term horizon for blue chip stocks to yield better returns. Keep investing!

Disclaimer – Information provided is purely based on our research. Please consult your financial advisor before making any investment decisions.

Wednesday, 22 February 2017

Andhra Pradesh signs MoU with Thomson Reuters and Visa in fintech

Andhra Pradesh, one of India's fastest growing state has become an epicentre for digital disruption. The honourable Chief Minister of Andhra Pradesh, Shri Nara Chandrababu Naidu today presided over the signing of two significant Memoranda of Understanding (MoU) with fintech multinationals Visa and Thomson Reuters at Mumbai. The milestone represents another firm step by the state government designed to catapult Fintech Valley Vizag as the national and global hub for financial technologies (fintech) innovation.

Also hosting the event were Mr. J. A. Chowdary, Special Chief Secretary and IT Advisor to the AP Chief Minister, Ms. Latha Ayyar, Special Representative for Innovation & IT in the Government of AP & COO, Bharti AXA, Mr. Vijayanand, IT Secretary for Government of AP, Mr. J Satyanarayana, UIDAI chairperson and former IT Secretary, Mr. T.R Ramachandran, Group Country Manager, Visa India & South Asia and Mr. Pradeep Lankapalli, Managing Director, Thomson Reuters South Asia.

The Government of Andhra Pradesh is also hosting the first Fintech Valley Vizag Spring Conference 2017 on March 9-10, 2017. The conference will bring together fintech companies, start-ups, researchers and key government officials who are working in the fintech sector, and will provide opportunities for disruptive business solutions. With a special focus on nurturing start-ups, the Conference will also announce the winners of the Fintech Startup Challenge who will receive INR 15 lakh prize and free infrastructure for six months in the Fintech Tower.

Chief Minister Chandrababu Naidu said, “Our vision is to create 5 lakh jobs in Andhra Pradesh by 2020 through technology-enabled services. Fintech Valley is a playground for start-ups and innovators. Our aim is to turn Fintech Valley into a global hub by enhancing the fintech ecosystem with mutually beneficial cross border collaborations and relationships. This can lead the way in the technological and financial growth of the nation.”

“These MoUs are steps towards converting our vision to reality – of making Andhra Pradesh the leader in fintech ecosystem – through Fintech Valley Vizag. Both these companies, Visa and Thomson Reuters, are industry leaders in their space and we are excited to be working with them.” added Mr. J. A. Chowdary, Special Chief Secretary & IT Advisor to the Chief Minister, Government of Andhra Pradesh.

Visa is a global payments brand, technology and processing company with more than 2 billion credit, debit and prepaid accounts provided across more than 200 countries and territories. Consistent with the company’s global commitment to help build more inclusive societies, the company has offered its support to the Andhra Pradesh government.

As per the MoU between Visa and Government of Andhra Pradesh, the parties intend to collaborate to develop a robust digital payment ecosystem in Vizag through a multi-level approach that targets several stakeholders. Through the promotion of awareness campaigns and educational programmes, the MoU sets out to encourage both merchants and consumers to accept and adopt digital payments. To make payments more efficient for businesses, the government is taking Visa’s support to enable digital payments for government and business segments, including the latest technologies in Quick Response (QR) code and Near-Field Communication (NFC). Visa will also develop a curriculum for government and consumers, including modules to scale financial literacy. By encouraging the use of electronic payments in the city, with a special focus to include traditionally underserved segments, the agreement promises to make Vizag more financially inclusive and accepting of the digital future.

TR Ramachandran, Group Country Manager, Visa India & South Asia, speaking on this collaboration said, “Visa welcomes the opportunity to partner with the State Government of Andhra Pradesh on this unique and strategic endeavor. We propose to undertake this initiative as a part of Visa’s global financial inclusion efforts that aim to provide 500 million underserved with a payment account by 2020. We are committed to bringing Visa’s global expertise, innovations, and resources to make this endeavour a success. With the launch of BharatQR, a global first of its kind low cost payment solution, we hope to rapidly scale up the number of small merchants accepting digital payments. In addition, we hope to implement innovative commercial payment solutions that will accrue significant benefits to the state.”

Thomson Reuters (TR) Corporation is a provider of news and information for a range of professional markets. The company operates through three segments: Financial & Risk, Legal, and Tax & Accounting. The Financial & Risk segment is a provider of critical news, information and analytics, enabling transactions and connecting communities of trading, investment, financial and corporate professionals, as well as provides regulatory and operational risk management solutions.

Commenting on the MoU, Pradeep Lankapalli, Managing Director, Thomson Reuters South Asia said, “The Andhra Pradesh Government’s vision of transforming Visakhapatnam as the next fintech destination is admirable. As world’s oldest fintech company, with 150 years of financial innovation history, Thomson Reuters will serve as an accelerator in this journey. Our Open platform technology and access to global best practices, will provide the right enablers and expertise to the Andhra Pradesh government as they pursue the goal of building a global fintech hub.

Fintech Valley Vizag is fast becoming the epicentre of fintech disruption. Since the launch of Fintech Tower, the Andhra Pradesh government has signed thirteen MoUs, of which six are with renowned educational institutions and seven with corporations seeking to disrupt the fintech sector.
The Chief Minister of Andhra Pradesh has offered full support to companies, incubators, facilitators and start-ups, inviting anyone with disruptive ideas to be a part of Fintech Valley, on the edge of innovation. Aiding the state’s efforts to make Vizag a global destination for fintech disruptors and innovators is KPMG, the Knowledge Partner of the Fintech Valley Vizag.

The IT sector in Vizag has achieved an annual turnover of INR 2,000 crore. The city is supported by a robust industrial base and educational infrastructure that is being expanded with the support of innovative start-ups and firms. Additionally, it offers peaceful solace compared to the bustling tech-hubs India otherwise offers, to innovate the future of fintech.

About Fintech Valley Vizag

The next wave of digital disruption in Fintech and innovation is taking place in Fintech Valley Vizag

The Fintech Valley brings together public and private players, state of the art incubators and accelerators, innovation labs, mentorships, angel investors and anyone willing to break free from traditional processes. The self-sustained global Fintech Ecosystem provides more than just access to Fintech and its innovators; it nurtures an oasis in which cyber security, block chain, digital education and research thrive at international standards. The Fintech Valley was built to equip individuals and businesses with a unique set of opportunities to grow through enabling market access for start-ups to angel investors, and providing world-class infrastructure, funding, human capital and innovation.

Driven by Chief Minister Nara Chandrababu Naidu’s vision to create 5 lakh jobs in Andhra Pradesh by 2020 through technology-enabled services, the recently established Fintech Valley is a playground for start-ups and innovators looking to disrupt traditional business processes.  Vizag is set in the #1 ranked state for ease of doing business and boasts a strong IT industry with a turnover of Rs. 2,000 crore, supported by a robust industrial base and educational infrastructure that is continuously expanding. Fintech Valley is the destination in India to achieve unmatched business goals and successes that can compete internationally.

Thursday, 2 February 2017

The #IRA of robotic banking is here

Digital processes have been a boon for banking and financial services industry. The introduction of automation has been a decade long practice which drastically reduced turn-around time and operational costs. The age of innovation was not merely a coincidence. Processes and operational costs were ever increasing the budgets were decreasing. The new wave of technology is making it easier, quicker and cheaper to automate. In addition, machine learning and cognitive capabilities has opened the door of automation for basic customer centric processes.


HDFC Bank, India’s premier private sector bank has entered in the field of robotic banking. IRA, an intelligent humanoid was introduced by HDFC Bank Kamala Mills Branch in Mumbai. IRA, which stands for Intelligent Robotic Assistant, will help branch staff in servicing customers. With this launch, HDFC Bank becomes the first bank in the country to introduce a humanoid for customer service.

IRA will be positioned near welcome desks to greet and guide customers to the dedicated counters. Customers can tap on display screen placed on IRA and select the service she wants to avail. IRA will personally assist you to the dedicated counter. In coming months, IRA would also assist customers on balance enquiry, mini statement and cheque deposits. In next phase, IRA would able to speak and understand regional languages for the ease of customers. Innovative features like voice recognition and face recognition are also in planning.

IRA is developed and designed in Kochi which is considered as hub of start-ups in India. The human sized robot was built together with Artificial Intelligence by Asimov Robotics. This interactive robot is in-line with government initiatives like Make in India, Digital India and Start Up India. HDFC Bank plans to introduce up to 20 humanoid robots in its branches in next 18 to 24 months.

We’re excited to announce the deployment of our first humanoid, IRA in the Kamala Mills branch. IRA is quite unique and will serve as a technology demonstrator in the field of artificial intelligence and robotics,” said Mr. Nitin Chugh, Country Head, Digital Banking, HDFC Bank at the launch event in Mumbai.
For financial institutions in challenging market, use of robots in repetitive and compliance driven work will improve reliability, quality, scalability and reduce costs. Robots as seen in Sci-Fi and animated movies will soon become part of our daily lives. Humanoids like IRA drive high on the ‘awww factor’. The more automation and reliability banking can bring into customer experience will define the industry’s success for many years to come.
- Chaitanya Kulkarni